Our call volume is at an all
time high!
Please do not call us to check
on the status of your order.
Due to a dramatic increase in
orders, it is difficult for us to estimate stock status or delivery times of
our products.
We are continuously increasing
production and ship products as they become available.
All orders will be charged only
when products are ready to be shipped.
We apologize for any
inconvenience and appreciate your
patience.
Return Policy: All Sales Final Unless Defective.
Return of
Defective Goods: All Troy® products are manufactured in the USA using the finest quality materials. All Troy products are warranted against defects in material and
workmanship. Troy will repair or replace a defective product (or part/component). This warranty is limited to repair or replacement of the
defective product, part or component. Troy will determine in its
sole and exclusive discretion whether to repair or replace a product, part or
component. Troy also reserves the right to determine the means and
materials by which such repair or replacement will be made. This warranty
is in lieu of all other warranties, expressed or implied. This warranty
only applies to the original purchaser, purchasing through Troy directly, or a
Troy authorized dealer or distributor. All defective product
returns must be pre-authorized by Troy customer service and be accompanied by a
RMA Number. You must contact customer service to receive an RMA Number
prior to returning any product. You must have your original purchase
paperwork, including your receipt or other proof of purchase and be willing to
provide these documents to Troy. This warranty and return of
defective goods policy applies to all purchasers, including but not limited to
dealers, distributors and retail customers.
